About Us

USDataWeb is based in Cleveland, Ohio and was founded in 2005 by a seasoned team of internet services veterans with over 10 years of Internet-specific experience.  The team has ran successful Internet Service Providers in the past, and is molding USDataWeb into a next generation ISP through dynamic product creation, growth and acquisition.          

USDataWeb has been hosting sites for clients since the company first started up in 2005. Many USDataWeb clients prefer to have a “one-stop” solution where all of their needs can be met.  Today USDataWeb maintains equipment co-located in facilities accross the United States.  Internet access is provided by diverse carriers like Level 3 Communications and at&t.  We are capable of meeting just about any hosting need, including high-traffic hosting, high-reliability configurations and secure site hosting.  USDataWeb can also act as a consultant to help evaluate third party hosting environments and services, as well as help develop architectures for high availability/reliability configurations.

Our Servers and DataCenters

USDataWeb has partnered with some of the best datacenter operators in the business, including companies like Level 3 Communications, SingleHop, and Expedient.  Here are some of the specifications we hold each of our partners to:

• SAS 70 Type 1 certified (audit report available on request)
• Dual-city grid power feeds, plus battery backup with automated transfer switch and on-site diesel generator
• FM 200 server-safe fire suppression system with early pre-fire detection mechanism

• Automatic temperature and climate control system with humidity and temperature sensors located throughout the facility
• Biometric and key card security system including man-traps and rack level locking mechanism
• Staffed 24x7 by technicians and engineers and monitored remotely
• Facility is designed to reduce power and energy costs

24 x 7 Service Monitoring

Our infrastructure comprises of high availability clusters of different machines, with varied operating systems and applications, spread across multiple continents.

An effective monitoring system is extremely crucial for ensuring maximum uptime. Today, any web services company manages hundreds of servers with a large number of services running on each server. Manually checking each service on just one server 24 x 7 is extremely difficult - across a number of servers - is humanly impossible. Companies that do not have a good monitoring system, or worse, don't have one at all, have larger downtimes and are increasing the risk of potential damage caused due to service disruptions. An undetected minor issue can change into a major issue rapidly, increasing the amount of damage caused.

Our monitoring systems and tools provide our system administrators with an all-encompassing view into the health of our globally distributed infrastructure. We monitor a large number of parameters related to the health of our servers and individual services that reside on them.

Services monitored include -

  • Network Connectivity
  • Server Disk Space
  • Server CPU Usage
  • Server Memory Usage
  • Web Services - HTTP, HTTPS & FTP
  • Email Services - SMTP, POP & IMAP
  • Database Services - MySQL, MSSQL
  • DNS Services
  • All Log Files

and More...

If any server or service fails, or any resource utilization exceeds specified limits, then a notification pops-up immediately on the screen of all our Infrastructure Monitoring Staff. The notification system also handles escalation of issues i.e. if the issue is not resolved within 'x' minutes, SMS alerts are sent out to higher level system administrators, and subsequently to Management.

All of this allows us to detect and resolve any issue within minutes of it happening and ensures maximum uptime for your customers.

Backup and Recovery

We understand that data is the lifeblood of most companies today and organizations increasingly require 100% uptime, where data is constantly online and accessible. We have therefore implemented solid solutions that allows you to protect your data in the unfortunate event of software malfunction, system failure, events of loss of data due to hacking or viruses etc.

Live Backup (RAID Technology)

We use cutting-edge RAID Hardware to protect all data on the server against harddisk failures. This technology works by creating a mirror of all data on more than one harddisk automatically, without any delay i.e. all data is written to multiple harddisks simultanously so that if any harddisk fails, that harddisk will be marked as deactivated and the system will still continue to function as though nothing has happened by using the copy of the data on the other harddisk(s). The best part is that you do not require to make any changes or special code modifications in your website/web application for this technolgy to function.

RAID systems offer a significant advantage over non-RAID systems, both in terms of data protection and ability to maintain 100% uptime, as the system continues to function perfectly in case of disk failures. RAID technology also marginally improves the performance of the various services on the server.

As soon as a harddisk fails, notification alerts are sent out, so that the failed harddisk can be replaced by the system administrators. As such, the system continues to perform normally despite disk failures, using the mirror of the data on the additional harddisk(s).

Daily & Weekly Server Backups

Important data exists across various locations on a server. Our subject-matter experts have conducted comprehensive research and have prepared complex backup scripts that automatically maintain copies of all important files and folders, in a secure manner, on a regular pre-defined interval, such that we can restore a server in the shortest possible time, in the event of a total failure.

Your Own Backup Policy

All our services involve your crtitical data. Most of our Products have a built-in Backup Manager that provides comprehensive and cost effective protection by allowing you to define highly flexible backup policies that will protect your critical data. A web-based backup policy manager provides an easy-to-use one-step wizard to define the backup scope, backup frequency and backlogs.